FAQ
Everything You Want to Know
Answers to the most common questions our visitors ask
The delivery process takes 14 to 30 days depending on the selected package. The Premium package delivers within 14 days, the Pro package within 21 days, and the Basic package within 30 days.
Yes, we can cover events outside Gaza with prior coordination. There may be additional costs for travel and accommodation.
Learn about our team and story on the About Us page.
Yes, you can book an appointment well before the event. We recommend booking at least a month in advance to secure your desired dates.
We accept cash payment, bank transfer, or electronic payment methods. A 30% deposit is required when booking, and the rest upon delivery.
Yes, we offer high-quality HD live streaming services on YouTube and Facebook platforms. This service is available in the Pro and Premium packages.
Yes, you can request minor edits to the video within a week of receiving it. Major edits may require additional fees.
You can read our full Privacy Policy here.
Our Terms of Service are detailed in the Terms of Service page.